store policies, deep fryer, bbq smoker
What this warranty covers.
R & V Works Products Duration
Components and accessories
One year limited warranty
Structural Materials and Workmanship
Lifetime limited warranty
This R &V Works Limited Warranty gives you, the customer, express limited warranty rights from R & V Works, the manufacturer. In addition, you may also have other legal rights under applicable local law or special written agreement with R & V Works. This warranty remains in force for one year on components and accessories and for lifetime on structural materials and workmanship, to the original purchaser, from the date of purchase.
What this warranty does not cover.
R & V Works does not warrant that operation of this product will be uninterrupted or error free. R & V Works is not responsible for damage that occurs as a result of your failure to follow the instruction intended for the R & V Works Product. This Limited Warranty does not apply to expendable or consumable parts and does not extend to any product from which the Cajun Fryer Identification Name Plate has been removed or that has been damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination, improper or inadequate mainten-
ance, or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the
product; (c) by improper site preparation or maintenance; (d) from loss or damage in transit; or (e) by modification or service by anyone other than R& V Works authorized service provider.
The following information pertains to typical warranty coverage.
Warranty terms and conditions provide repair or replacement (at the discretion of the manufacture of defects in the manufacturer’s material or workmanship. The warranty does not protect against accidental damage, loss, acts of nature, or any other event that did not occur during the manufacture of the product. When R & V Works repairs a product, the repair may be completed with new or previously used products, with
parts equivalent to new in performance and reliability.
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAWS, THESE TERMS AND CONDITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT BETWEEN YOU AND R & V WORKS REGARDING THE R & V WORKS PRODUCT YOU HAVE PURCHASED THESE TERMS AND CONDITIONS SUPERCEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS INCLUDING REPRESENTATIONS MADE IN R & V WORKS SALES LITERATURE OR ADVICE GIVEN TO YOU BY R & V WORKS OR AN AGENT OR EMPLOYEE OF R & V WORKS THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OF THE R & V WORKS PRODUCT. No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of R & V Works.
Limitation of Liability
IF YOUR R & V WORKS PRODUCT FAILS TO WORK AS WARRANTED ABOVE, R & V WORKS MAXIMUM LIABILITY UNDER THIS
LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOUHAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY COMPONENT OR STRUCTURAL MATERIALS THAT MALFUNCTION OR FAIL IN CONDITIONS OF NORMAL USE.
Limited Warranty Period
The Limited Warranty Period for an R & V Works Product is a specified, fixed period commencing on the date of purchase. The date on your sales receipt is the date of purchase unless R & V Works or your reseller informs you otherwise in writing.
What we will do to correct problems
The following information pertains to the types of support that is available and can be used to correct any problem with one of R & V Works’ products.
Self repair, Parts only, Unit replacement.
The following list provides more detail about each of the service delivery types:
Self repair service provides the customer with remote diagnosis and remote repair. R & V Works will ship any part to the customer that is necessary to repair a defect. The customer will be responsible for installing the necessary parts and for returning any unused parts and defective part to R & V Works. All cost for parts and shipping are paid by R &V Works.
Parts only service provides replacement parts at no charge. If the product has a defective part within the coverage of this warranty we will provide a replacement part at not cost to the customer.
Unit replacement includes remote diagnosis and if a covered product has defect that is under warranty and cannot be replaced or fixed by selfrepair we will repair or replace the unit. At the customer’s expense, the customer will first ship the covered product to R & V Works for repair or replacement. R & V Works will then ship the repaired or replacement covered product back to the customer at R & V Works expense.
After a product warranty expires, spare parts are available for purchase. R & V Works will have parts available for products for as many as five years after R & V Works discontinues the product.
What we will not do.
This Limited Warranty does not apply to expendable or consumable parts and does not extend to any product from which the Cajun Fryer Identification Name Plate has been removed or that has been damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance, or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by improper site preparation or maintenance; (d) from loss or damage in transit; or (e) by modification or service by anyone other than R& V Works authorized service provider.
What you must do to keep the warranty in effect.
It is possible to void the warranty on an R & V Works product. Any failure caused by a third party component will not be covered by warranty.
Normal responsibility of the buyer
Setup and operating the appliance according to directions. Reasonable care of product to prevent rust or oxidation from occurring. Operating appliances at appropriate temperatures. Storing of product after use.
What you must do to get service.
To receive service on your R & V Works product you can contact us at 1-800-908-3037 . Have the model number and proof of purchase available when you talk to a representative.
How state laws relate to this warranty.
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION, SET OUT ABOVE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ANY LIABILITY FOR INDIRECT, INCIDENTALOR CONSEQUENTIAL DAMAGES ARISING FROM THE FAILURE OF THE CAJUN FRYER TO COMPLY WITH THIS WARRANTY OR ANY IMPLIED WARRANTY IS EXCLUDED. CUSTOMER ACKNOWLEDGES THAT THE PURCHASE PRICE CHARGED IS BASED UPON THE LIMITATIONS CONTAINED IN THE WARRANTY SET OUT ABOVE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
601 Pigott Rd
Gloucester, NC 28528
United States of America
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